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Ordering
You can place orders with us for books, but
also for magazines, gift tokens and greetings cards.
We also order books in specially for customers
on a daily basis and can instantly look up price and availability for
you.
We receive daily deliveries from the UK and
US, so if your book's readily available it should normally arrive
within a week!
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Don't forget to let us know if you need the
book by a certain date - it will help us to know that in advance.
We can even order second hand copies of books that are out of
print, so if you've been looking for a book for a while, maybe we
can help you find a copy at last!
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Terms and rates
postage options | order & delivery times | website security | terms
& conditions
 Postage within Switzerland
Please note that the delivery time
is in addition to the time
it will take to order a book if we don't have it in stock (see order & delivery times).
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Switzerland
(1-2 days)*
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FOR
1-4 ITEMS:
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Base rate
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3.00 Frs
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+ per item
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2.00 Frs
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FOR
5+ ITEMS:
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Flat rate
per box
(A box
contains up to 50 items)
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12.00 Frs
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Greetings
cards and gift tokens:
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Base
rate
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2.00
Frs
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+
per 10 items
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1.00
Frs
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* Order in-stock
items before 12:00 and receive them the next day!
(Applies within Switzerland. Orders received Tuesday-Saturday will be
delivered the next working day; working days are Tuesday-Friday). Subject to delivery company's service.
There is no
postal charge if you come into the bookshop to collect your
order! The
bookshop is in the centre of Geneva and can be reached easily by car or
public transport. You will find a map in the About us section of our website.
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Postage outside Switzerland
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Europe
(4-10 days)
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Outside
Europe
(7-21 days)
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Books,
magazines, CDs, CD-roms, etc:
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Base rate
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15.00 Frs
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25.00 Frs
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+ per item
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2.00 Frs
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3.00 Frs
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Greetings
cards and gift tokens:
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Base
rate
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5.00
Frs
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7.00
Frs
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+
per 10 items
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2.00
Frs
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3.00
Frs
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Order
& delivery times
If the item(s) you wish to order
are available from
our stock, they will be reserved for you immediately. In
this case, the only delivery time to take into consideration will be
the postage time (see postage options).
If the item(s) are not in stock,
the order time will vary according to the supplier from whom they need
to be ordered. For the vast majority of books, the order time will be between
2 days and 2 weeks. If a book is not available in this time frame,
or at all, we will contact you by e-mail to let you know how long it
will take or what your options are.
If you need a book we don't have
in stock but require it in less than 2 weeks, or if you need to know
exactly how long it will take before you confirm an order, please use
the general
form instead so that we can deal with your request personally.
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Website
security
Whenever you find yourself on one
of our secure web pages ('https://') you'll see the  padlock sign on the page itself, as well as in the bar
along the bottom of your browser window (if you're using Internet
Explorer). This means that any information on that page will be sent
using 128-bit high encryption between your browser and our web
server. 128-bit encryption is a recognised way of encoding information
so that it can be sent safely via the internet. Our website security is
backed by the Comodo Group, one of the leading worldwide
Internet security specialists.
The security certificate
that appears when you click on the padlock in the bar at the bottom of your browser window
shows you that we are who we say we are, and that you are definitely
looking at an OffTheShelf web page that has been created by us. The
certificate is issued by the Comodo Certification Authority.
Their logo on our website shows that you can trust the level of
security we provide:
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Terms
& conditions
OffTheShelf is governed by Swiss
law. There are certain terms and conditions we ask you to read and
accept before you place any online order with us. To read the full
terms, please click here.
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